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Welcome to the Candid Help Center. Step-by-step guides and short videos for everything in your dashboard, from your first login to integrations. Pick a guide below to get started.

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New to Candid? Start with the 3-minute tour: Getting Started with Candid (Video Guide)

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🚀 Getting Started

Login Guide

How to Change Organization

How to Reset Your Password


👥 Managing Clients

How to Add and Manage Clients

How to Organize Clients into Groups

How to Send Messages to Clients


📞 Calling & Interviews

How to Call Clients

How to View and Edit Interviews

How to Configure Interview Availability

How to Customize a Call

How to Sync Your Outlook Calendar (Video Guide)

Give Each Interviewer Their Own Hours (Video Guide)


🎯 Sourcing & Re-engagement

How to Use Your Talent Pool (Video Guide)

How to Use Re-engagement Campaigns (Video Guide)


📊 Results & Follow-up

How to Review Individual Client Results

How to Use AI Insights

Reviewing Results & Insights

How to View and Manage Tasks